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    Where is my order?

    1. Allow 5-30 mins for payment processing. Check back to track your order.

    2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

    3. We’ll email you when it’s on its way—check inbox/spam!

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Want to cancel, modify, or return your order?

    • 1. Tap here to find your order first.
    • 2. Based on your order status, you can:
    • - View Design Details & History
    • - Upgrade Express Shipping (if order is eligible)
    • - Change Products
    • - Cancel or Refund (unshipped)
    • - Return & Exchange (delivered)
    • - Confirm Received to Review
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      Where is my order?

      1. Allow 5-30 mins for payment processing. Check back to track your order.

      2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

      3. We’ll email you when it’s on its way—check inbox/spam!

      Other Questions?

      Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

      Want to cancel, modify, or return your order?

      • 1. Tap here to find your order first.
      • 2. Based on your order status, you can:
      • - View Design Details & History
      • - Upgrade Express Shipping (if order is eligible)
      • - Change Products
      • - Cancel or Refund (unshipped)
      • - Return & Exchange (delivered)
      • - Confirm Received to Review
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        لقد فشلت عملية الدفع الخاصة بي.
        Mar 19, 2021 · Yunfeng Gao

        تفشل عمليات الدفع ببطاقة الائتمان للأسباب التالية: عدم كفاية الأموال؛ الشراء غير المصرح به من قبل صاحب البطاقة؛ تفاصيل الحساب/الفاتورة غير صحيحة؛ أو انتهاء صلاحية بطاقة الائتمان. إذا لم تنطبق أي من هذه المشكلات، يرجى الاتصال بخدمة العملاء برقم الطلب والاسم وعنوان البريد الإلكتروني وسنرسل لك الفاتورة عبر البريد الإلكتروني للمساعدة في معالجة طلبك.

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