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    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

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    Where is my order?

    1. Allow 5-30 mins for payment processing. Check back to track your order.

    2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

    3. We’ll email you when it’s on its way—check inbox/spam!

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Want to cancel, modify, or return your order?

    • 1. Tap here to find your order first.
    • 2. Based on your order status, you can:
    • - View Design Details & History
    • - Upgrade Express Shipping (if order is eligible)
    • - Change Products
    • - Cancel or Refund (unshipped)
    • - Return & Exchange (delivered)
    • - Confirm Received to Review
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      Where is my order?

      1. Allow 5-30 mins for payment processing. Check back to track your order.

      2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

      3. We’ll email you when it’s on its way—check inbox/spam!

      Other Questions?

      Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

      Want to cancel, modify, or return your order?

      • 1. Tap here to find your order first.
      • 2. Based on your order status, you can:
      • - View Design Details & History
      • - Upgrade Express Shipping (if order is eligible)
      • - Change Products
      • - Cancel or Refund (unshipped)
      • - Return & Exchange (delivered)
      • - Confirm Received to Review
        See Our Best seller
        ماذا يجب أن أفعل إذا لم أتلق طلبي؟
        Mar 19, 2021 · Yunfeng Gao

        نشجعك على تتبع طلبك عبر الإنترنت لتجنب المشكلات في عملية التسليم. إذا انقضت فترة التسليم، يرجى الاتصال بشركة الشحن البريدية الخاصة بك مع رقم التتبع، بالإضافة إلى خدمة عملاء Soufeel. إذا فقدت طلبك وكان عنوان الشحن الخاص بك صحيحًا وقابلًا للتسليم، فسنقوم بترتيب استبدال مجاني أو إصدار استرداد فوري للمبلغ عند التأكيد.
        يرجى التذكر...
        - تقديرات الشحن هي من يوم الشحن وليس من تاريخ الطلب.
        - العملاء مسؤولون عن الطلبات المفقودة بسبب معلومات الشحن غير الصحيحة. لذا يرجى التأكد من أن عنوانك صحيح وقابل للتسليم.

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