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    Where is my order?

    1. Allow 5-30 mins for payment processing. Check back to track your order.

    2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

    3. We’ll email you when it’s on its way—check inbox/spam!

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Want to cancel, modify, or return your order?

    • 1. Tap here to find your order first.
    • 2. Based on your order status, you can:
    • - View Design Details & History
    • - Upgrade Express Shipping (if order is eligible)
    • - Change Products
    • - Cancel or Refund (unshipped)
    • - Return & Exchange (delivered)
    • - Confirm Received to Review
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      Where is my order?

      1. Allow 5-30 mins for payment processing. Check back to track your order.

      2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

      3. We’ll email you when it’s on its way—check inbox/spam!

      Other Questions?

      Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

      Want to cancel, modify, or return your order?

      • 1. Tap here to find your order first.
      • 2. Based on your order status, you can:
      • - View Design Details & History
      • - Upgrade Express Shipping (if order is eligible)
      • - Change Products
      • - Cancel or Refund (unshipped)
      • - Return & Exchange (delivered)
      • - Confirm Received to Review
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        كيف يمكنني تغيير أو إلغاء الطلب بعد تقديمه؟
        Mar 19, 2021 · Yunfeng Gao

        لإلغاء طلبك أو تغييره، يرجى الاتصال بخدمة العملاء لدينا عبر الدردشة المباشرة أو عن طريق تقديم تذكرة دعم. سنكون سعداء بإيقاف الطلب إذا استطعنا، ومع ذلك، فإن نظام استيفاء الطلبات لدينا مصمم لشحن الطلبات بأسرع ما يمكن وبكفاءة. لذلك، قد يكون طلبك في عملية الشحن بالفعل، وفي هذه الحالة، لن نتمكن من تغيير أو إلغاء طلبك. إذا لم تتمكن من إلغاء طلبك وما زلت لا تحبه بعد وصوله وترغب في إعادته/استبداله، فسيسعد قسم خدمة العملاء لدينا بمساعدتك.

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